Lumen Heart Vortex Bracelet

If you notice a mistake with your order after confirmation, please email us at customerservice@qilinova.com. Please include your name, phone number, and order number.

We accept PayPal Express, PayPal Credit, and all major credit cards.

We take security very seriously and do not process any of your payment information ourselves. All payment related matters are handled by PayPal.

We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our privacy policy in full.

The gemstones we use are lab-grown, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, the lab-grown gemstones was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment.

No, our jewelry won't turn your skin green. Jewelry that turn your skin green is made of copper. Our jewelry are made of 925 sterling silver, and the quality has been verified by International Institution SGS.

We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we will make an exchange with you to replace your jewelry.

We offer free worldwide shipping. If you are in the United States, your order will be delivered within 8-12 business days after confirmation.

Currently, you do not need to pay any taxes or duties, including tariffs.

Don't worry about it. We promise an easy 30-day return policy. If you don't like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.

We offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the delivery date.